Airport departure taxes are now included in price of the international flight ticket for all three East African countries. It is also the policy of most travel agencies to quote domestic fares inclusive of airport taxes.
The equator divides Kenya: Seasons run as follows Summer: September - April 34ËšC/194ËšF 20ËšC/68ËšF Winter: May - August 25ËšC/77ËšF 11ËšC/52ËšF Rainfall: April - May (long rains), November - Mid December (short rains)
Cotton shirts, skirts and khaki shorts or pants. Carry a jacket, warm sweater/fleece and socks, especially for early morning game drives. Additionally, one can pack safari hats, sun cream, sun glasses, insect repellant and swim wear.
It’s 220/240 v 50hz. Plugs are 3 point square. Those coming from North America with IIOv/60hz appliances should be sure to use an appropriate transformer. Power is by generator, which is switched on at 5.00 am till 4.00pm, and 6.00 pm till 12 midnight. It is possible to re-charge your electrical appliances, including video camera batteries, laptops, tablets, cell phones, etc in your room, as well as use appliances like hair dryers. Extra batteries, chargers and camera memory cards can be bought at the hotel’s boutique.
Vaccines commended for travellers to Africa include those against – check with travel agent at time of travel:
• Tetanus
• Diphtheria
• Polio
• Typhoid
• Hepatitis A
• Hepatitis B
• Yellow fever*
• Rabies
• Meningitis
Certificates are required for entry into, or travel between, some African countries. Several of these vaccines require more than one dose, or take time to become effective. Seek advice on immunisation well in advance, best 6 weeks before departure. In Kenya, excellent medical facilities are available in Nairobi but at a fee. There is NO free health care provided. Our hotels have a camp doctor and nurse on duty but in case of specialized treatment, evacuation has to be arranged.
Malaria
This is a disease spread by the female anopheles mosquitoes that bite mainly at dusk and at night. It is advisable that every traveler to Africa consult with their doctor before arriving. We provide mosquito nets for night protection, as well as repellants for use during the day
Please check the validity of your insurance against personal injuries and any loss. Heritage Hotels will not accept liability against injury or loss.
Kenya is GMT + 0300 hours.
The official languages of the Republic of Kenya are Kiswahili and English.
Most banks are open from 09:00 to 16.00 from Monday to Friday and half day on Saturdays except at the airport where the services are available 24 hrs. Banks with branches in major shopping malls open longer.
The official currency of the Republic of Kenya is the Kenya Shilling (Ksh). Major currencies like the US Dollar, British pounds and Euro are accepted (enquire at the hotel for daily exchange rates). However, US Dollar bills printed between 1996 and 1999 are generally not accepted in Kenya due to excessive forgery.
Major credit cards are accepted in most hotels and restaurants in the city. Heritage accepts Visa, MasterCard, Amex and PayPal.
Camel and walking safaris outside the reserve
Camp bookshop and guests’ reference library
Safety deposit boxes for all guests’ valuables
Souvenir boutique and Safariwear Centre.
1. For accommodation cancelled or reduced in number between 60 and 46 days, from noon on the date of
accommodation, 20% of the total costs will be charged.
2. For accommodation cancelled or reduced in number between 45 and 36 days from noon on the date of
accommodation, 35% of the total costs will be charged.
3. For accommodation cancelled or reduced in number between 35 days and 31 days from noon on the date of
accommodation, 50% of the total costs will be charged.
4. For accommodation cancelled or reduced in number between 30 days and a no show, 100% of the total
costs will be charged
