New African Territories and our properties are fully committed to ensuring every aspect of your safari and stay with us is 100% safe! Below are helpful links with relevant information on the current health regulations.
New African Territories
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Latest (20th April) Terms & Conditions for New African Territories & Alex Walker’s Serian
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Pre-registration Forms for New African Territories, Sabuk Lodge, Spekes Camp
Kenya requirements
From 1st January, no Kenyan visas will be issued on arrival. All passengers travelling to Kenya from countries that require visas to enter Kenya shall be required to apply and obtain an e-visa before boarding.
New African Territories and the "Wild Array" of camps & lodges, each of which is a small owner operated business, are completely committed to protecting the iconic habitats that they are situated in and are determined to secure a tomorrow based on sustainability.
Our commitment extends further than our guests, the staff and the broader communities that we serve. It is about a deeper involvement and a treasured lifestyle that we understand that we are privileged to enjoy. Whilst working alongside communities and instigating conservation initiatives, we hope that we have created a more meaningful and sustainable way to protect some of these crucial habitats.
New African Territories is purposefully comprised of a group of camps and lodges that takes their involvement and impact within their local surroundings very seriously. All the camps and lodges make sure to employ and train people from the local surrounding communities in conservation and hospitality related work, providing a source of income that has a trickle down effect for the local people.
All of the properties are also situated in their own private conservancies or protected areas, and they work hard to sustain an eco-tourism friendly environment: conserving the area by implementing a nightly conservation fee, employing game scouts as well as operating their properties in the most eco-friendly way as possible.
Every year, we at African Territories choose a number of projects close to our ethos and ethics to work with and support.
CANCELLATION DUE TO COVID RELATED REASONS
The definition of 'Covid related' is as follows -
Contracting Covid 19 between booking date and prior to the departure Safari date .
Travel bans, border closures, insurance restrictions, including mandatory Government quarantine.
Should guests need to postpone their travel or are unable to travel prior to 61 days of original travel dates,purely due to Covid-19 restrictions, there will be NO charge to postpone the booking. Third-partyreservations may be governed by separate terms and these will be communicated at the time ofpostponement.
In the case where a client contracts Covid before the departure date and they are still “Covid positive” up to2 weeks before their departure date, then the guest can re book and postpone at no extra cost up to 24hours prior to the date of departure.
If the client contracts Covid 19 and wishes to cancel, they can do so up to 24 hours prior to departure andthey will be fully refunded the cost of their safari less a 25% handling fee.
If the tour operator or booking agent wishes to, they may apply or utilise the “20% deposit ” towards payment for another booking within the next 12 months of original booking dates
***Being nervous about Covid 19, does not constitute a valid reason for a cancellation or complete refund, inthis case the standard cancellation policy applies.***
CHANGES AND POSTPONEMENTS
Should guests need to postpone their travel or are unable to travel prior to 61 days of original travel dates, purely due to COVID-19 restrictions, there will be NO charge to postpone the booking.
Third-party reservations may be governed by separate terms and these will be communicated at the time ofpostponement
In the case where a client wishes to cancel, the tour operator or booking agent may utilise the “20% deposit” towards payment for another booking within the next 12 months of original booking dates..
We are happy to accommodate postponements for a period of up to 12 months from the original date oftravel, at no extra cost providing that the 20% deposit is actually paid at time of postponement.
We will consider working with you to accommodate clients bookings that are unable to travel within the next 12 months, who wish to postpone beyond this time frame
*Differences in seasonal rates may be applicable * but the 2020 rate will be honored in 2021 providing the20% deposit is paid.
Any 20% deposit paid will be carried forward in full to the new booking date.
LIABILITY
In the event that New African Territories books third party properties on behalf of the guest these bookingsare accepted on the specific condition that New African Territories acts only as the reservations office for the third party properties, and assumes no liability whatsoever for an injury, damage, loss, accident or delayto person or property. All reservations for third-party properties and suppliers fall under their own respective cancellation policies, terms and conditions, copies of which are available at the time of reservation.
